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Mark Alvin Anacaya is an experienced professional currently serving as an Amazon/Shopify Virtual Assistant at Ever Pretty e4 Wholesale since March 2021. Prior to this role, Mark held various positions at SiBS, including Account & Project Manager, Senior Team Leader & Quality Analyst for E-commerce Accounts, and as a Customer Service Representative, Virtual Assistant, and in Backoffice & Admin Tasks from February 2017 to January 2021. Mark's earlier experience includes working as a Customer Service Team Lead at Uber Osproviders Ltd. Co. from March 2016 to February 2017, overseeing sales, technical, real estate, and e-commerce accounts. Mark holds a Bachelor’s Degree in Psychology from St. Mary's College of Tagum and an Engineer’s Degree in Computer Engineering from the University of Mindanao.