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Susanne Gayk is an experienced IT professional currently serving as Product Owner for EVENTIM.Inhouse at CTS EVENTIM AG & Co. KGaA since August 2009, with previous roles including Team Lead Consulting, Scrum Master, and Senior Software Consultant. Gayk has expertise in international IT consultancy across multiple countries, focusing on German clients, and excels in IT project management, training, and support for international consultants. Prior to CTS EVENTIM, Gayk held positions at Thalia Buch & Medien GmbH as Head of Organisation & IT and at Gr¨¹ttefien GmbH as a bookseller in the Organisation & IT department. Gayk's academic background includes studies at Fernuni Hamburg from 2004 to 2007.