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Jenny Heldt has work experience as a Customer Enablement Manager at Eventbrite since May 2018. Prior to that, they worked as a Customer Experience Advisor at Warby Parker from October 2014 to May 2018. Before that, they served as a Payroll Manager at Martin, Allbee & Associates, LLC from June 2012 to May 2014.

Jenny Heldt earned a Bachelor's degree in Political Science and Government with a Minor in Business from the University of Florida. Jenny attended the university from 2007 to 2011. In 2009, they briefly studied at the St. John's University Rome, Italy Campus, but did not complete a degree or field of study at that time.