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Jenna P.'s work experience includes a range of roles in content strategy, program management, and editing. Jenna is currently working as a Senior Manager of Content Strategy at Eventbrite, where they focus on creating scalable customer service experiences. Before that, Jenna worked at Lyft for five years, initially as a Support Content Specialist, then moving on to roles as a Program Lead and Manager. During their time at Lyft, Jenna played a key role in transforming the company's help and support systems. Additionally, Jenna has experience as a Styling Assistant at Stockroom Vintage, an Editor and Associate Technology Analyst at TechnologyAdvice, and as an Operations Manager at Create Joy, LLC. Jenna also held positions at Arrowmont School of Arts and Crafts, Middle Tennessee State University, and Collage Magazine.

Jenna P. began their education in 2006 at Middle Tennessee State University (MTSU), where they pursued a Bachelor's Degree. During their time at MTSU, they focused on various fields of study including English & Poetry, Entrepreneurship & Business, as well as Art & Bookbinding. Jenna completed their degree in 2011. In 2014, Jenna attended TSBDC @ Middle Tennessee State University, where they engaged in courses related to Starting Your Own Business and Business Plan 1-3. Furthermore, in 2010-2011, Jenna also spent time at Arrowmont School of Arts and Crafts, where they specialized in Bookbinding, Paper making, and Embroidery. No specific degree was mentioned for their time at TSBDC or Arrowmont School of Arts and Crafts.