Nikolia Iatrou has a strong background in various roles including membership engagement, customer excellence, e-commerce management, customer service, sales support, market research, and office administration. With experience in companies like European Hematology Association, The Kraft Heinz Company, and Mattel EMEA, Nikolia has expertise in engaging with members, developing customer strategies, managing eCommerce platforms, and ensuring smooth order-to-cash processes. Nikolia holds a Master of Business Administration degree from The Manchester Metropolitan University and has a Post-Graduate Diploma in Public Administration from Leiden University, along with a Bachelor of Arts degree in International and European Relations from the University of Piraeus.
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