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Ben Howells is an experienced customer support specialist currently employed at Europa Group Limited since July 2021. Prior to this role, Ben completed a BA (Hons) in Business Sports Management at the University of Gloucestershire while working in various positions, including restaurant manager at The Twilight Lounge, where Ben successfully set up processes and achieved a 5-star food hygiene rating. Ben also has experience as a banquet server at Westin Hotels & Resorts, an online shopper at Sainsbury's, and an after-school sports coach with School Sports Gloucestershire. Earlier roles include working as a document imaging specialist at Xerox and as a retail assistant at Gibson's, showcasing a diverse skill set in customer service, management, and operations.