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Phillip Wooldridge is a seasoned IT professional with extensive experience in system engineering and technical support, currently serving as a Senior System Engineer at Viracor - Eurofins since September 2016. Starting as a Help Desk/Computer Technician at Viracor-IBT Laboratories from 2010 to 2016, Phillip progressed to a level III support role, leading a team supporting 300 users while consistently meeting service level agreements. Phillip's career includes roles as an IS Specialist at TEK Systems, Test Technician at Hewlett-Packard focusing on R&D experiment management, and leadership positions in production at Tiger Reprographics and Service Reprographics. Phillip holds an Associate of Science degree in Network and System Administration from Coleman College.