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Jeethan Saldanha is a skilled professional in workforce management, currently serving as WFM Manager - Forecasting, Planning & Scheduling at Etraveli Group since November 2020, after progressing from the role of WFM Assistant Manager. Prior to this, Jeethan Saldanha gained valuable experience at Sitel, working as a Capacity Planner from April 2015 to November 2020, and held positions at NCO Group as Sr. WFM Analyst and Sitel as WFM Officer. Earlier experience includes working as WFM Analyst at Serco from June 2011 to March 2013. Jeethan Saldanha holds a Bachelor of Commerce degree from Mumbai University.