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Joy Kroll is an experienced professional in customer success and training development, currently serving as a Senior Customer Success Manager at etrainu since October 2023. Joy's previous roles include National Training & Development Manager and Area Manager at Rockwear from October 2018 to October 2023, as well as Area Manager at TAROCASH from January 2016 to October 2018. Prior experience includes positions as Store Manager and Area Manager at Lorna Jane, and Store Manager/Senior Store Manager at Supre PTY LTD. Joy began a career in the beauty industry as a Beauty Therapist at Ella Baché Paris, complemented by certifications in Beauty Therapy, Beauty Services, and Nail Technology. Joy's early work experience includes training as a Crew Trainer at McDonald's from January 2003 to December 2007.