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Lillian Thomas possesses extensive experience in sales and customer service roles, currently serving as a Sales and Customer Service Associate at ETR since May 2018. Previous positions include Guest Experience Lead at 1440 Multiversity and Americorps Member with Notre Dame Mission Volunteers from September 2014 to July 2016. Lillian has also held various roles such as Season Pass Sales at Santa Cruz Seaside Company, Office Assistant at ROI Communication, and Pedestrian Plan Intern at UC Santa Cruz. Additionally, Lillian gained valuable experience as a Membership and Outreach Intern at Walk San Francisco and as a Team Member at Jamba Juice. Lillian holds a degree in Urban Studies and Planning from San Francisco State University, completed in 2012, and graduated from Pacific Collegiate School.