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Mahmoud Tantawy is a seasoned customer service professional with extensive experience in various roles within the industry. Currently serving as a Customer Service Representative at Etisalat since June 2020, Mahmoud previously worked as a Customer Service Representative at Raya Contact Center and as a Customer Service Specialist at Raya CX from October 2018 to June 2020. Mahmoud holds a Bachelor's degree in English Commerce with a focus on Accounting from Mansoura University, earned between November 2011 and November 2015.