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Richard Tungol has a diverse work experience spanning multiple industries and roles. Richard is currently working as a Senior Support Analyst at ethiXbase, starting in May 2022. Prior to this, they worked at the same company as a Customer Support Representative from March 2016 to September 2019.

Before joining ethiXbase, Richard worked at Mercury Retail as a Customer Service Representative for email and voice communication from April 2015 to February 2016. Richard then moved on to Flat Planet, where they served as a Team Leader for customer service and logistics, handling email, voice, and chat support from September 2013 to April 2015.

In 2013, Richard briefly worked as an After Hours Recruitment Consultant at Humanis Group Ltd from May to September. Before that, they had an extensive role at Megateam Corp as a Quality Specialist, Shift Lead, and Product Specialist. In this role, they communicated with the research and development team, provided training sessions, and ensured quality metrics were met from July 2009 to January 2012.

Richard's earlier experience includes working as a Graphics and Web Designer at ePerformax from September 2005 to March 2009. Richard produced visual solutions, met with clients, and improved profit margins. Prior to that, they served as a Technical Support Engineer at Sykes Asia Inc. from October 2003 to August 2005. Richard also worked as a Graphic Artist and Web Designer at Pabahay Marketing Inc from November 2002 to July 2003, and as a Senior Web Designer at Web Philippines Inc. from April 1999 to September 2002.

From 1997 to 1999, Richard Tungol attended AMA Computer Learning Center, where they obtained an Associate's degree in Prepress/Desktop Publishing and Digital Imaging Design.