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Anna Elisa Yap is an accomplished professional with extensive experience in solutions delivery and client service across various industries. Currently serving as a Principal Solutions Delivery Consultant at ethiXbase since March 2021, Anna has previously held significant roles including Team Lead - Application Support at RBC and Senior Client Service Analyst at ITRS. Additional experience includes positions as Systems Administrator at Nokia, Technical Specialist at TELUS International Philippines, and Systems Engineer II at GXS. Anna began a career in project management as a Project Engineer at Hewlett-Packard. Anna's educational background includes studies at the University of Toronto - School of Continuing Studies from 2016 to 2018.