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Hong Nguyen is an experienced professional with a diverse background in commercial product management and customer success, currently serving at ESW Capital since April 2021. Previously, Hong held roles at Remote Year, including Experience Manager and Program Lead, where responsibilities included managing customer relations and designing cultural experiences in various countries. Earlier career experiences include positions as Assistant to the Country Manager at URGO, a summer intern at CAPSiDE, and marketing roles across several companies, showcasing skills in marketing strategy and community engagement. Academic credentials include multiple master's degrees in International Management from CEMS, Esade, and WU, along with a Bachelor of Arts in Economics and Politics from The University of Manchester.