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Idriss Nasri currently serves as the CIC Manager at EssilorLuxottica since July 2024. Prior to this role, Idriss held the position of Head of Customer Experience at mintt from January 2023 to July 2024 and was the Head of Customer Success at NGRAVE from April 2022 to January 2023. Idriss also worked at Sage as the Head of Services Belux from February 2019 to April 2022, and previously as Customer Care Manager at BePark from October 2017 to January 2019. A tenure at Deliveroo as Head of Customer Service from November 2015 to September 2017 was followed by a role as Team Leader at Eneco Belgium from October 2011 to August 2015. Early career experiences include Manager Production at Mezzo Relation Client and Insurance Sales Agent at Linea Directa Aseguradora. Education was pursued at Université Évry Paris-Saclay and Université libre de Bruxelles.