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Jyotsna Dalal is a seasoned professional with extensive experience in risk strategy, analytics, and business analysis. Currently serving as a Solution Intelligence Specialist at Essex Lake Group since August 2022, Jyotsna previously held roles including Associate in Risk Strategy and Analytics at goeasy Ltd., and Executive Assistant at the Graduate Student Association-University of Waterloo. Prior experience includes a Senior Business Analyst position at NatWest Group, where responsibilities involved credit risk analysis and management, and a similar role at Jabong, focusing on performance indicators and analytical reporting. Jyotsna's foundational experience as an Analyst at UnitedLex involved strategic analysis of technology and product portfolios. Jyotsna holds a Master's degree in Management Science with a focus on Data Analytics, a Graduate Diploma in Data Analytics from the University of Waterloo, and a Bachelor of Technology in Electronics and Communication Engineering from Manav Rachna Educational Institutions.