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William D. Kaiser has served as Chief Operations Officer and Senior Vice President since 2009. Mr. Kaiser has more than 25 years of experience in the areas of operations, technology and finance.

Before joining Essent, Mr. Kaiser served as senior vice president of operations of a nationwide mortgage insurer, with responsibility for the field underwriting organization, centralized operations, quality assurance, and other service-related functions.

Prior to that, Mr. Kaiser served as vice president of business solutions for a nationwide mortgage insurer, where he developed and implemented solutions for improved business performance with an emphasis on advanced technology. Mr. Kaiser has also managed mortgage-lending retail and wholesale channels, as well as a broad range of staff support functions for financial services companies.

Mr. Kaiser holds a BS in business administration from Boston University.