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Claire Higgs is an experienced professional in the sports industry, currently serving as the General Manager - Consumer and Head of Membership and Ticketing at Essendon Football Club since September 2020. Prior to this role, Claire held various positions at the AFL from July 2016 to September 2020, including Ticketing Sales Support Analyst. Claire's earlier experience includes roles such as Ticketing Executive and Membership Customer Service Executive at North Melbourne Football Club (October 2013 - July 2016) and Membership Assistant at Carlton Football Club (December 2011 - September 2013). Additionally, Claire completed a placement as a student at Jump Media & Marketing in early 2012.