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Avihay Malki is an experienced Technical Solution Manager at Essence Group since January 2020, with a robust background in technical account management and customer support. Prior roles include Pre-Sales and Technical Account Manager as well as Professional Services Engineer at YCD Multimedia from February 2012 to January 2020, and Customer Support Engineer and Integration Engineer at Vigilant Technology from January 2008 to February 2012. Avihay holds a Master of Business Administration (MBA) in Business Administration and Management with a specialization in Project Management from Netanya Academic College (2012-2013), a Bachelor of Science (B.Sc.) in Industrial and Management Engineering from Ariel University (2007-2012), and a Practical Engineer degree in Electrical and Electronics Engineering from Ort Hermelin (1999-2001).