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Steven Wixted has over 15 years of experience in technical support and customer service roles. Currently serving as a Support Specialist at Esotech since August 2022, Steven previously held positions as a Microsoft 365 Support Engineer at Experis, a Secure Logistics/CSR agent at Concentrix, and a Microsoft Technical Support Engineer at Convergys. Earlier career roles include a Web Support Specialist and Technical Service Representative at Percepta, along with positions in customer service and number porting at TeleTech and Protocol Global Solutions. Steven holds a Master's degree and a Bachelor's degree in Information Technology from the American Public University System, as well as an Associate of Arts in General Studies from Eastern Florida State College.