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Abbi Mathis started their work experience in 2018 as a Physical Therapist at 21st Century. Abbi worked in this role from May 2018 to July 2022. After that, Abbi worked as a Sales Account Manager at Optum from July 2022 to November 2022. Currently, they are working as an Account Manager at ESO from January 2023.

Abbi Mathis completed their Doctorate degree in Physical Therapy/Therapist from Des Moines University, where they studied from 2015 to 2018. Prior to that, they obtained their Bachelor's Degree in Kinesiology and Exercise Science from Iowa State University, graduating from 2010 to 2014. In addition to their formal education, Abbi Mathis has obtained various certifications related to customer success management and product management from LinkedIn. Some of these certifications include "Avoiding Common Pitfalls in Customer Success Management," "Business Fundamentals for Customer Success Managers," "Engagement Evaluation Best Practices for Customer Success Management," "Onboarding and Adoption Best Practices for Customer Success Management," "Value Realization Best Practices for Customer Success Management," "Customer Success Management Fundamentals," and "Product Management First Steps."