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Emerson A. is an experienced financial services professional with a strong background in loan servicing and client relations. Currently serving as a Senior Loan Servicing Specialist at ESL Federal Credit Union since March 2017, Emerson is responsible for posting loan payments, managing rate changes, and disbursing funds. Prior experience includes a role as a Mortgage Loan Processor/Service Representative at Superior Group, where documentation verification and pipeline oversight were key responsibilities. Emerson's tenure at Bank of America as a Relationship Manager included significant revenue generation and client management for consumer and small business accounts. Earlier experience as a Senior Account Representative at United Auto Credit Corporation involved streamlining collections and implementing cost-saving measures. Emerson holds dual Bachelor of Arts degrees in Spanish and Business Administration from the University of Mary Washington, along with an Associates Degree and a Career Studies Certificate in Accounting from Germanna Community College.