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Jamie has 20+ years of delivery experience in managing and mentoring teams across multiple industries. Focused on improving processes to release quality products based on user research, analytics, and business financial and operational goals. Expert at implementing process frameworks, gathering stakeholder support, defining, and measuring product KPIs, and implementing Agile software development processes for improved workflow efficiencies. He has achieved lifetime platinum status at The Home Depot for all of his home improvement projects, believes Frank Sinatra is under-appreciated and the Elves got it right on “Pedo mellon a minno”.