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Vanessa Resio De Oliveira has significant experience in customer service and client management across various industries. Currently serving as a Conseiller clientèle at ESH Médias since July 2022, Vanessa manages titles for multiple publications and develops tailored subscription offers. Previous roles include a Télémarketing Collaboratrice at AXA, where responsibilities included client follow-up, appointment setting, and training new staff. Vanessa's career began with a foundation in retail and client services at establishments such as Coop, La Poste Suisse, and Manor SA, supplemented by managerial experience in purchasing at Comm'zone. With a focus on customer engagement and satisfaction, Vanessa holds two certificates in retail management, obtained from CIFOM and CPLN.