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Shivani Mulekar is an accomplished professional with extensive experience in customer success and public administration. Currently serving as a Customer Success Manager at eSCRIBE Software Ltd, Shivani has successfully negotiated Subscription Agreements, enhanced revenue, and contributed valuable insights for strategic decision-making. Previous roles include Clerks Services Coordinator for the Town of Georgina, where strong relationships with stakeholders were fostered, and Legislative Services Clerk and Committee and Council Coordinator for the Town of Whitby, where expertise in research and client service was demonstrated. Additionally, Shivani held the position of Elections Coordinator at the City of Pickering and served as a Teaching Assistant at Ryerson University. Shivani possesses a Graduate Certificate in Public Administration from Seneca Polytechnic and a Master of Fine Arts in Documentary Production from Ryerson University, showcasing a blend of administrative skills and creative expertise.