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Vicky Lane is currently serving as the Mobile Support Manager for Digital and Process Support at ESB Networks since July 2011. Prior to this role, Vicky held various positions at ESB from April 2001 to July 2011, including roles in customer service and commercial team support. Vicky holds a Master of Business Studies in Marketing, as well as a Bachelor of Business Studies in Marketing from Munster Technological University. Additionally, Vicky has obtained CIPD Qualifications in People Practice and certifications in Lean Six Sigma Black Belt and Lean Six Sigma Green Belt from Trigraph Dublin.