Vanessa Young-Dede is a Senior Functional Consultant at ERP Success Partners, where responsibilities include analyzing operational processes, identifying areas for improvement, and implementing cloud-based software solutions while delivering training courses across various business departments. Prior experience includes roles as a Functional Consultant at ERP Success Partners, a Business Analyst and District Sales Manager at ADP, and other positions in customer relations and sales. Vanessa has demonstrated significant achievements in user acceptance testing, client retention, and sales growth. Educational qualifications include a BA (Hons) in Criminology, Law and Society from the University of Toronto.