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Joseph DiFranco has a strong background in loss prevention, safety, and technical investigations. Joseph began their career at Energi Insurance Services, Inc./ERisk Solutions in 2014, where they served as the Assistant Vice President of the Investigative Division. In this role, they managed and participated in various investigative projects related to environmental issues, accident reconstruction, and fire and explosion incidents. Joseph led a team of six highly qualified individuals responsible for investigations in the United States and Canada. Joseph then joined J.S. Held LLC in 2020 as a Senior Fire Investigator III before transitioning to eRisk Solutions in 2022. At eRisk Solutions, they first served as the Vice President of Loss Prevention, Safety & Technical Investigations, before being promoted to the role of Senior Vice President in 2023.

Joseph DiFranco studied Political Science and Government at Salem State College. No information about the specific years or degree obtained is provided.