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Melissa Mierzwa is a seasoned technical writer with extensive experience in the field, currently serving as a Principal Technical Writer at Ab Initio since March 2014. Previously, Melissa held the role of Principal Writer and Project Lead at Ericsson, starting in January 2007. Melissa's career also includes significant positions such as Principal Technical Writer at ZOLL Medical Corporation and Technical Publications Manager/Lead Writer at Coriolis Network. Earlier in the career, Melissa worked at Nortel Networks, where roles included Site Manager and Group Manager in Technical Publications. Melissa holds a BA in English with a concentration in Writing from the University of Massachusetts Lowell, earned between 1984 and 1988.