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Luis S. Cisneros is a seasoned executive with extensive experience in cloud software, digital services, and consulting within the technology sector. Currently serving as the Director and Head of Cloud Software and Services at Ericsson, overseeing global operations for the e& (Etisalat) group and Pakistan, Cisneros provides strategic thought leadership across various technology domains including artificial intelligence and managed services. Additionally, as the Founder of nextlevel.guru, Cisneros assists professionals in navigating the competitive job market. Past roles include leadership positions at Roche and Amazon Web Services, where significant contributions were made to cloud service strategies and professional services practices in EMEA. Cisneros has held various senior director and managerial roles within Ericsson, focusing on digital transformation and cloud solutions in regions including Indonesia, Australia, and New Zealand. Educational credentials include a degree in Computer Sciences from Universidad Complutense de Madrid, along with several leadership and architecture certifications.