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Anand Palkhiwala has a strong background in service delivery and IT, with experience at companies like Ericsson, Comverse, and Lucent Technologies. With a degree in Chemical Engineering, Anand has held various leadership positions focusing on the delivery of services and projects in telecom companies. Currently, Anand serves as the Vice President, Head of Service Delivery at Ericsson, leading a global team and overseeing the transformation of service delivery strategy.