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Lisa H. is an experienced sales operations and customer support professional with a strong track record in team management and operational efficiency. Currently serving as Associate Director of Sales Operations at Ergodyne since September 2016, Lisa has held various managerial roles focused on enhancing customer support processes and team performance. Previous positions include Client Service Manager at Eurofins and Customer Service Supervisor at Fagron, where Lisa successfully led teams, implemented process improvements, and ensured customer satisfaction. A history of developing training programs and establishing best practices is complemented by leadership roles at multiple organizations, demonstrating a commitment to employee development and operational excellence. Lisa holds a degree from the University of Minnesota Duluth.