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Mark Schippers is a seasoned professional with extensive experience in IT service management and operations. Currently serving as the Manager of Outsourcing Services & Operations at Pink Elephant Netherlands since July 2020, Mark has previously held key roles such as Service Manager at Univé and Head of IT Operations in the Netherlands at Fujitsu Global for over 14 years. Mark has demonstrated leadership in managing diverse teams and delivering high-quality IT services across various sectors, including client service desks and end-user services. Educational qualifications include a Master's degree in Leadership, Culture & Change, and a Bachelor's degree in Business Administration, complemented by a background in technical education.