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Jyoti Sharma is an experienced insights analyst currently employed at Equifax Canada since December 2022, previously serving as an AI Resident/Data Scientist at Apziva from February 2022 to February 2023, where work included implementing time-series models for stock price forecasting and developing classification models for customer satisfaction in a logistics context. Prior experience at Amdocs, spanning from August 2011 to July 2019, included roles as an Automation Specialist, Senior Automation Engineer, and Subject Matter Expert, leading various automation projects, enhancing operational efficiency, and developing custom scripting frameworks. Jyoti Sharma holds a Master's degree in Applied Data Analytics from Boston University and a Bachelor's degree in Computer Science from Maharshi Dayanand University Rohtak.