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Dean Aquilina possesses a diverse background in technical support and IT services, with experience spanning several companies. Currently serving as Service Desk Level 1 at Epsilon, Inc. since September 2021, Dean has also held positions including Field Service Technician at H&R Block, Global Technical Front Line Support at Sealed Air, and multiple roles at Windstream Communications. Previous experience includes Cisco Support Engineer at Concentrix and Service Center Manager at Link Systems, where responsibilities encompassed comprehensive management of a retail computer service center. Dean's technical expertise is supported by an Associate of Science degree in Computer Science from Greenville Technical College and a Bachelor of Science in Electrical and Electronics Engineering from The University of Memphis.