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Rizwan Vakil is an experienced professional currently serving as the MSC Engineering Manager and Lead Technical Engineer at ePlus since April 2008, where responsibilities include ensuring timely handling of customer service requests, prioritizing projects, and facilitating effective communication across organizational levels. Prior technical experience includes the role of MSC Engineer II, focusing on problem-solving and system performance for various technologies. Previous positions include Mall Manager at Vestar, overseeing property management and retailer relations, and General Manager at Westfield, accountable for revenue performance and managing large teams. Earlier roles also included Assistant General Manager and Network Telecommunications Administrator, with responsibilities in managing enterprise network systems. Rizwan holds a Bachelor of Science in Finance and Accounting from California State Polytechnic University-Pomona.