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Briana Hendrix is a Digital Services Engineer at EPIC iO Technologies, bringing extensive experience in IT support and system administration. Previous roles include Junior System Administrator at Find Great People, where responsibilities involved server maintenance and OS troubleshooting, and IT Support Specialist II at GrandSouth Bank, focusing on desktop computing support. Briana also served as Food Drive Coordinator at Harvest Hope Food Bank, managing community engagement and virtual food drives. Additional experience includes positions as IT Help Desk Support Specialist at Postec, Seasonal Receptionist at H&R Block, and Team Lead at Payless ShoeSource. Currently pursuing a Bachelor of Science in Cybersecurity and Information Assurance at Western Governors University, Briana holds a high school diploma in Computer Science from Hillcrest High School.