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Vincent Oliver is a seasoned professional in the field of CRM and SaaS, currently serving as Senior Director and Salesforce Practices Lead at EPAM Systems since April 2022, where responsibility includes leading the Salesforce Practices Team. Prior experience includes leadership roles at PolSource as VP of EMEA Practices and VP of Customer Success, as well as Senior Director of Global Practices. At Appirio, Vincent held the position of CRM Practice Director from 2013 to October 2019. Earlier career contributions were made at Capgemini as a Senior SaaS Consultant and SaaS Consultant, and prior roles included CRM Manager positions at both Pickfords and MicroWarehouse, contributing to over two decades of expertise in the CRM field.