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Ralph Deocampo is an AV Escalations Technician II currently employed at EOS IT Management Solutions Ltd since December 2019, responsible for providing technical support for video conferencing equipment and resolving issues related to in-room technology. Previous experience includes a similar role at Milestone Technologies, Inc. from December 2018 to November 2019, and extensive technical support as an Audio Visual Senior Technician at Seattle Children's from November 2015 to July 2018. Ralph's background also includes military service as a Fuel Petroleum Supply Specialist in the United States Army Reserve, overseeing the management of bulk petroleum products, as well as roles in customer relations and safety. Education includes studies at Bellevue College and Pierce College at Puyallup.