Ifraq Nasrulhaq Yasin is an experienced professional in audio-visual and video conferencing technologies, currently serving as Venue Speciality Escalation Tech for Facebook at EOS IT Solutions since June 2019. Prior to this role, Ifraq worked at Milestone Technologies, Inc. as AV-VC Specialty Space Tech for Facebook and held positions at GMS Global Media Services GmbH, ManpowerGroup, EMERGE 360 Japan, Spectrum Audio Visual Pte Ltd, and Monolith Multimedia Technologies, focusing on technical support, service delivery, and audio-visual integration. With a strong background in managing video conferencing systems, client relations, and event production, Ifraq has demonstrated expertise in troubleshooting, incident management, and cross-functional collaboration. Education was completed at Temasek Polytechnic.