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JoAnn Mute Paez is a seasoned travel industry professional with extensive experience in sales and consulting roles. Currently, JoAnn serves as a Sales Specialist at Envoyage Group, focusing on converting group travel inquiries from travel agent partners into sales. JoAnn also holds the position of Vice President for the Connecticut Chapter of the ASTA Small Business Network. Previous experience includes work as a Post Operational Specialist at GOGO Vacations and as a travel consultant at Manstravel. JoAnn's educational background includes credentials from the Cruise Lines International Association and Wellesley College, along with an accreditation from the Institute of Certified Travel Agents.