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Shannon Liggins is an experienced professional in customer service management, currently serving as the Director of Customer Service at BradyPLUS since June 2024 and at Envoy Solutions since September 2022. Prior to these roles, Shannon held various positions at Southeastern Paper Group, an Envoy Solutions Company, from May 2006 to October 2022, including Director of Customer Support, Corporate Customer Service Manager, Sales Administration Manager, Customer Service Manager, Inside Sales Supervisor, Lead Customer Service Representative, and Customer Service Representative. Shannon is an alumnus of Bennett College.