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Pranav Malshetwar is an experienced Customer Success Manager currently employed at Avalara since June 2024. Prior roles include serving as a Customer Success Manager for Entytle, Inc. and Qentelli, with responsibilities spanning North America and EMEA. Pranav founded Wellcoat Tech, which specializes in surface finishing and zinc flake coating services, successfully scaling the business to Rs 60 million over five years. Previous experience includes positions at PeopleStrong, ZingHR, Tata Consultancy Services, LOFT Analytics, and Searce Inc., encompassing customer success, implementation consulting, and operations management. Pranav holds a Bachelor of Computer Applications degree from Maharashtra Institute of Technology, obtained between 2009 and 2012.