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Jory Myers has extensive experience in technical support and team management, currently serving as a Technician at Entre Technology Services, LLC since October 2022. Prior to this role, Jory held several positions at Asurion from July 2013 to September 2022, including Supervisor, Program Specialist, and Computer Help Desk Technician. As a Supervisor, Jory managed a team of 15-18 experts, focusing on troubleshooting assistance for various electronic devices and leveraging data analytics for performance improvement. In the role of Program Specialist, Jory supported escalated customer issues and provided knowledge to front line technicians, while the computer help desk technician role involved delivering technical support to customers with extended warranty plans.