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Sayali Prabhakar is a seasoned professional in the software and technical support sectors, currently serving as a Software Analyst at Entomo since December 2012. Prior experience includes roles at Tata Consultancy Services as an ASE, where responsibilities involved managing Tier-2/3 support requests, and as a System Administrator at Aress Software & Educational Technologies, overseeing technical escalations. Sayali started in the industry as a System Engineer at Dimakh Consultants Pvt Ltd, focusing on desktop maintenance, and as a Technical Support specialist at Iqara Broadband, where skills in internet installation and troubleshooting were developed. Educational qualifications include a Bachelor of Engineering in Instrumentation and Control from Cummins College of Engineering, Pune, India, obtained between 1999 and 2003.