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Armando Lemus is a seasoned professional in franchise development and operational management, currently serving as the Director of Franchise Development at Enterprise Mobility since January 2010. Lemus has a proven track record of implementing strategic initiatives aimed at enhancing customer service and operational efficiency within the Latin American and Caribbean franchise network. Previous roles at Enterprise Rent-A-Car include Franchise Development Manager, Regional Rental Director, Regional Rental Manager, and Regional Field Manager, where Lemus focused on driving customer service performance and overseeing rental operations. Earlier career experiences include positions at Enterprise Rent-A-Car from 2003 to 2009, as well as an Administrative Specialist role at UCLA from 2000 to 2003. Lemus holds a Bachelor of Arts in Sociology from UCLA, completed in 2002, and graduated from Bell High School in 1997.