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Luana Zanotto is the Head of Business Operations at EnterpriseAlumni, bringing extensive experience as a Product Operations Manager, Product Manager for Customer Experience, and Business Analyst. With a background in SAP consulting and certification in PM/PP/QM/DMS, Luana has worked at NTT DATA Business Solutions Brazil and CVA CONSULTORIA. Luana holds a Bachelor's degree in Business Administration and Management from Universidade Federal do Paraná and the University of Massachusetts Amherst.