Shwetha PM is a highly skilled professional with a diverse background in data center operations, system analysis, and web development. Currently serving as a Data Center Operations Analyst at Ensono since September 2022, Shwetha has previously held positions as a System Analyst at FIS, where responsibilities included console monitoring, health checks, job contention resolution, and escalation management. Shwetha also has experience in academia as a lecturer at SCMS Group of Institutions and Christ College, overseeing laboratory sessions. Early career stages included working as a Junior Web Developer at Propellogic IT Solutions, focusing on developing web portals and applications. Shwetha holds a Master of Computer Applications (MCA) from Bangalore Institute of Technology and a Bachelor of Computer Applications from Bapuji Institute of Hi-Tech Education.