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Thomas Sprinkle is an experienced Information Technology Support Specialist with a strong background in customer support and troubleshooting for PC hardware and software. Current employment at EnSiteUSA began in March 2024, following a role as an Information Technology Specialist at the U.S. Department of Veterans Affairs from February 2023 to March 2024. Previous positions include desktop support roles at EDGECo Holdings, the VA Hospital, and various organizations where responsibilities encompassed support for Windows 10 and Office 365, Active Directory, SCCM Imaging, and remote support for various hardware brands. Thomas holds a Bachelor's degree in Career and Technical Education from Eastern Kentucky University and an Associate's degree in Engineering Science from Sinclair Community College.