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Mackie Hicks is a seasoned professional with extensive experience in operations management, strategic initiatives, and community outreach within the healthcare and senior living sectors. Currently serving as the Regional Director of Operations for Enlivant, Mackie oversees operations at multiple sites, managing a team of over 300 and generating significant revenue of over $26 million in 2022. Previous roles include Senior Director of Strategic Initiatives at Florida Blue, where Mackie supported executive leadership in addressing operational challenges, and Director of Provider Experience at WellCare Health Plans, where strategic engagement initiatives elevated provider satisfaction. Mackie's career also encompasses leadership positions in admissions and marketing, strong expertise in social services, and a solid educational foundation with an MBA from American Public University and a B.A. in Psychology from the University of South Florida.